06 June 2009

Comments on "Poetry Time, Part Six"

"Logan's Roadhouse" was a poem I had originally subtitled "A Poem of Customer Satisfaction". Working at the museum at the time, I attended a meeting during which we discussed customer service and interaction between coworkers. One of the major points was positive reinforcement.

The meeting coordinators encouraged us to reflect on a time of positive customer service. I had just eaten for the very first time at Logan's Roadhouse a night or two prior and was very pleasd with the price and quality of the food, as well as the customer service. And, of course, throwing peanut shells on the floor is an endlessly satisfying activity, as long as I don't have to clean.

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